Service Nouveau

3 Day Soft Skills & Service Etiquette Training

Service Nouveau = New Training

This three-day program covers such topics as; catering, cabin preparation for both domestic and international. You will receive a certificate of completion and detailed inflight service manual, checklists, and order forms.

A Cabin Crewmember for Business Aviation responsibilities may go well beyond providing premium in-flight service aboard executive business jet aircraft. This list can be endless and includes such duties as; executive chef, caterer, personal shopper, nanny, entertainment or activities director, official greeter, cleaner, launderer, liaison, concierge, secretary, travel coordinator, baggage handler, security guard, emergency coordinator, safety watchdog and more.

The majority of business jets require only one cabin attendant on an aircraft so you must possess the skills in order to plan, create, and serve your passengers in a variety of services; casual, formal to five-star. Preparing gourmet style meals can be challenging enough in any environment let alone preparing them in an extremely limited workspace at 40,000 feet under time pressures. It will benefit you greatly if you possess good planning, organizational and troubleshooting skills.

In the world of business aviation, there are no set guidelines or expectations to what your specific career and responsibilities will entail.  TrainDAVINCI’s Service Nouveau will fully prepare you for the expected and unexpected.

This three-day program covers such topics as; catering, cabin preparation for both domestic and international. You will receive a certificate of completion and detailed inflight service manual, checklists, and order forms.

Available separately, or bundled with our 5-day or 8-day packages

Program Overview

 Training Program Agenda:

  • Defining your new career
  • Creating your own signature style
  • Aviation terminology
  • Phonetic alphabet and aircraft tail numbers
  • Business jet familiarization – virtual tours
  • Aircraft & facility supplies
  • Trip planning
  • Cabin pre-departure setups
  • Catering . Menu planning . Global catering
  • Food handling & storage safety
  • Inflight service & etiquette
  • Wine . Champagne . Cordial service
  • Coffee . Tea service
  • International trip planning
  • Arrival duties
  • International arrivals – Customs . Agriculture . Immigration
  • Cabin detailing

 Interactive Service Essentials:

  • Cabin setup
  • Catering facility tour . FBO tour
  • Table settings and themes
  • Plating techniques . Tools
  • Garnishing techniques
  • WOW factor!’ service
  • Long haul and international cabin and lavatory prep
  • International service
  • Making cabin beds, berths and divans/turn down service

Real World Essentials

  • Hotel & travel safety
  • First trip call out – ok, now what?
  • ‘The whole package’ – the professional you preview on networking and self-marketing yourself

DaVinci Training Options

DaVinci Inflight Training Institute offers a full-suite of training programs to suit the needs of entry-level and advanced flight attendants. We offer 2 hands-on training platforms at our facility as well as customized off-site training and some of the best online training available through Embry-Riddle Aeronautical University.

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Elite Training
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