This 2-day training program provides a thorough presentation and hands-on experience preparing and serving VIPs aboard the aircraft. Additionally, new ideas for the cabin crew on menu planning, cabin staging, storage, making beds, and protocols will be demonstrated for both domestic and international travel.

There are only a few things that can make or break your passengers’ experience on a business jet flight. Quality catering and inflight service are definitely two leading contenders in this ever-changing and demanding world of business aviation. You will learn the latest boarding presets and inflight service techniques and skills as well as proper table setting standards suited for inflight and various cultures. As many cabin crew members can now contest, today’s perceptions and expectations have dramatically changed!

The goal of trainDAVINCI’s Service Elite is to provide the most current information available on catering techniques, food handling safety, service tools and hot topics within our industry for our experienced cabin crew students. Course is a blend of classroom lecture, visual presentations, and interactive student scenarios in the cabin service trainer.

Available separately or bundled with other programs – varies per month.

Hot Topics

Sharing and discussing the latest and hottest catering, inflict service and speciality foods trends in business aviation as well as showing you all of of the “must have” tools to have onboard your aircraft or carried in your personal travel service kits.

Sushi, Sashimi & Sake Service

• • Handling safety
  • What and how to order
  • Presentation
  • Accompaniments and pairings
  • Chopstick etiquette
  • Tools needed
  • Serving sake

Wine, Champagne & Cheese Service

• Pairings
• Storing and safety
• Presenting and serving
• Stemware
• Tasting and pairing interactive
• Champagne service
• Cheese service and pairings

Caviar Service

• The basics
• How much do I need?
• Presentation
• Must have tools
• Accompaniments
• Vodka and champagne service

Formal Tea Service

• The basics
• Type of teas
• Presentations
• High Tea, Afternoon Tea (Low Tea), Chinese and Japanese Tea Ceremonies
• Must have tools and accompaniments

Coffee Service

• The basics for the in-flight barista
• Type of coffees and services
• Espresso and specialty coffees
• French press

Making a Bed

• The basics and “Tricks of the Trade”
• Single and double berths, divans and staterooms
• Preset beds
• Turndown service
• Passenger amenities

Setting the Stage

• Creating a WOW! Factor cabin experience
• Setting the Stage in the cabin (cabin presets)
• Greeting your passengers and pre-flight departure service
• Table Settings and Various Service Techniques

DaVinci’s cabin safety training [initial and recurrent] programs rigorously challenge your skills, teach and expand your understanding on safety compliance and ultimately best equip you to perform in the event of an emergency. All of our classroom content meets or exceeds FAA defined training requirements [14 CFR 91/135/125]. We also cover first aid that follows American Heart Association standards, including AED and CPR training. When you train DaVinci, we also provide you with more initial service instruction than any other new to the industry / transition program available. Equally, we’ll share more about the role of the NBAA, EBAA and IS-BAH/IS-BAO practices and their supportive impact on our industry. Come experience the DaVinci difference!

Recurrent is going to be rigorous. While incorporating the elements of initial training, DaVinci has designed the recurrent program with the mission to challenge and expand your understanding of our professional safety and service responsibilities. Be ready to command evacuation on land or ditching. Be aware of what it takes to complete your check list efficiently, while using motivational commands. We meet and exceed training expectations / parameters as established by the FAA. When you trainDavinci, if you need to complete your bi-annual required AHA CPR/AED, join us at no additional cost. While other aviation programs charge a premium of 300-500 dollars, we include this essential training for any recurrent candidate that needs it. Just let us know upon scheduling your training. Some home-study materials will be sent out via email prior to your recurrent. To maximize our time together in Ft. Lauderdale, please complete your home study materials prior to arrival.

Highlighted Learning  Modules:

This training is for pilots only in reviewing emergency equipment and drills. This one day training is key in CRM when it comes to communicating with a flight attendant or if you do not have a flight attendant. DaVinci has designed the recurrent program with the mission to challenge and expand your understanding of our professional safety and service responsibilities. We meet and exceed training expectations / parameters as established by the FAA. When you trainDavinci, if you need to complete your bi-annual required AHA CPR/AED, join us at no additional cost. While other aviation programs charge a premium of 300-500 dollars, we include this essential training for any recurrent candidate that needs it. Just let us know upon scheduling your training. Some home-study materials will be sent out via email prior to your recurrent. To maximize our time together in Ft. Lauderdale, please complete your home study materials prior to arrival.

Highlighted Learning Modules:

• Evacuation Procedures (Land & Ditching)
• Extended Overwater Operations
• Dangerous Goods
• Crew Resource Management
• Crewmember Emergency Training
• American Heart Association (AHA) CPR & AED*
• Enhanced Medical Kits* & Telemedicine
• Fire Identification, Fire Fighting
• Aviation Weather (Wind Shear)
• Basic Indoctrination
• The Applicable Code of Federal Regulations (CFRs)
• Surface Contamination [De-Icing Highlights]
• Survival Equipment
• Decompression / High-Altitude Operations
• Security & Defined Threat Levels
• First Aid / Illness / Primary Survey
• Crew Member Incapacitation