Leadership and Communication Skills for Flight Attendants

Become a confident, successful, and effective leader! Whether you are already an experienced lead flight attendant or are looking to develop your skills to become one in the future, this course is for you.

Leadership and Communication Skills for Flight Attendants

2-Day Course

Learn what you need to know to make you an effective leader and a clear communicator.

Drawing from his Lead Flight Attendant Course and his NBAA leadership course, Scott Moore has designed a course especially for any flight attendant or cabin crew member. This course will teach you how to communicate effectively with difficult crew members, resolve conflict situations, and be able to give and receive effective feedback. Learn how to overcome the daily challenges faced by flight attendants, both on the airplane and on the ground. Learn how to improve your listening skills and ask impactful questions. Build your confidence level to be able to face any challenge. The course also includes one free hour of personal coaching with Scott after the class, to be able to get personalized assistance.

Course Agenda:

  • Dealing with conflict
  • Giving and receiving feedback
  • Overcoming imposter syndrome
  • much more

This course is offered intermittently at the trainDAVINCI School and is available as a stand alone program or can also be packaged with another scheduled trainDAVINCI course. Please see the trainDAVINCI course calendar for available packaged options or please contact us directly for more information.

This specific 2-day Lead Flight Attendant Leadership Course is available for client bookings conducted at the trainDAVINCI School or onsite at your flight department or facility.

Comments from past courses

  • The content of this course helped sharpen and hone my communication techniques and will help me personally and professionally in the future.

  • Scott brings many years of experience as an aviator and coach and presents information to leaders and unofficial leaders in a way that you can immediately be more effective in your role.

  • The key to succeeding in business is to consistently learn and be accepting of all perspectives. This course does just that.

  • Scott was a great and motivational teacher. I really enjoyed his instruction and teaching style.

  • Valuable experience! Well worth my time.

Please contact trainDAVINCI for more information, customizing options, training proposal and rates.

Upcoming Training

Current Month

30jan(jan 30)9:00 am31(jan 31)5:00 pmLeadership and Communication Skills for Flight AttendantsTHURSDAY - FRIDAY| JAN 30 - 31, 2025

03feb(feb 3)9:00 am07(feb 7)5:00 pmCABIN SAFETY: INITIALMONDAY - FRIDAY | FEB 3RD - 7TH, 2025

06feb(feb 6)9:00 am07(feb 7)5:00 pmCABIN SAFETY: RECURRENTTHURSDAY - FRIDAY| FEB 6TH - 7TH, 2025


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