This informative and experiential 2-day course is instructed by Scott A. Moore, PCC, CAM, former Flight Department Manager and Human Leadership Guru. This course includes everything you need to know to be the most effective and best leader in your organization. Whether you are already an experienced lead flight attendant or are looking to develop your skills to become one in the future, this course is for you! Some of the topics include dealing with conflict, giving and receiving feedback, overcoming imposter syndrome, and much, much more! Become a confident, successful, and effective leader!